"Portsmouth is a fantastic location with excellent transport links. We are able to get to London and back within a day which is essential as a lot of our clients are based in the city"
Colin Whitehair, Managing Director, SPB UK
SPB is an independent family-owned group founded in Normandy, France in 1965. In November 2013 they opened their UK headquarters in the centre of the coastal city of Portsmouth having been based in Ryde in the Isle of Wight since 2001.
Several factors influenced SPB UK’s move to Portsmouth including excellent transport connections to London and Europe, access to skilled talent and being within a commutable distance from the Isle of Wight where many of the experienced staff live.
Colin Whitehair, Managing Director for SPB UK said:
“Portsmouth is a fantastic location with excellent transport links. We are able to get to London and back within a day which is essential as a lot of our clients are based in the city.
In addition, arranging meetings with our parent company who are based in France is easy. We use the ferry links from Portsmouth to Le Havre as we have a call centre based there. We can also take the Eurostar from London to Paris or fly from Southampton Airport which is only a 20 minutes drive away meaning that we can get from Southampton to Paris in less than 1 ½ hours.”
As a leading affinity insurance provider in Europe providing mobile phone insurance programmes to over 100 brands, SPB has seen impressive growth based on customer’s increased dependence on smartphones and tablets which are vulnerable to accidental damage or loss or theft. In the UK, the company has seen headcount double in the last 6 months.
SPB have recently opened a new walk-in repair facility in London which allows customers to get their phone repaired whilst they wait. Phone Service Centre is a new concept for the UK market, but has been successfully operational in Europe with 180 stores, and is the first of its kind run by an insurance company in the UK.